Refund Policy

All Limfinity TCG services are digital, non-tangible goods

Once a service begins or has been fulfilled, it cannot be returned in the same way as a physical product.

This Refund Policy explains when and how refunds or replacements are available.

By purchasing from limfinitytcg.com, you agree to this Refund Policy.

You may request a full or partial refund if:

• The service cannot be completed due to unavailability, event rotation changes, or trainer capacity limits.

• You cancel before the service begins (e.g., before trade or raid coordination starts).

• A duplicate payment was made accidentally.

• The product or service description was materially inaccurate or undeliverable.

Refunds will not be granted if:

• The service has already started or been completed.

• You change your mind or decide you no longer want the service.

• You fail to provide required details (e.g., friend code, account login, or correct Pokémon request).

• Niantic or Pokémon GO implements updates, bans, or server changes outside our control.

• Delays occur due to time zone differences, rotation schedules, or user unavailability.

If a service cannot be completed after payment, you may request:

• A replacement of equal value (e.g., different Pokémon, alternate raid boss, or future service), or

• Store credit toward your next order.

This allows flexibility while ensuring fair treatment for both parties.

To request a refund or replacement, please contact us via:

Please include:

• • Your Order ID (found in your confirmation email)
• • The email address used at checkout
• • A brief description of the issue or reason for your request

This helps us verify your order quickly and resolve your request efficiently.

Once a refund request is approved, it will be processed within 3–5 business days.

Depending on your payment method or bank, it may take up to 7 additional days for the funds to appear in your account.

Refunds will be issued only to the original payment method used for the transaction.

We strongly encourage you to contact us before initiating a chargeback.

Our support team is available to resolve any issue quickly and fairly.

Unauthorized chargebacks without prior communication may result in account suspension and denial of future services.

Limfinity TCG reserves the right to modify or update this Refund Policy at any time.

All changes will be posted on this page and take effect immediately upon publication.

Your continued use of our services signifies acceptance of the updated terms.